FAQ

FAQ

Authenticity and quality of our products

What is the quality of your products?
We sell only genuine legit Chinese HGH brands, which were officially manufactured and certified by GMP.
All of them are pharma grade HGH products, which are used to treat GH deficient children, burns and other diseases.

How do I know your products are genuine?
Each kit of Jintropin, Ansomone or Hygetropin is manufactured with security Anti-Counterfeit system, including holograms and unique code, which you can easily check on the official website of manufacturer.

Jintropin – http://en.gensci-china.com/gensci/Verification.asp
Ansomone – 61.191.25.190/fwm/anke/Fwm123.htm
Hygetropin – hygetropin.biz

How can you sell at such great prices?
We get HGH directly from a wholesaler. It allows us to keep the price low. Also, HGH is our specialization – it is the only kind of products we sell – so we can offer you better price than steroid shops, which sell HGH as an addition.

Delivery and payment

How can I pay?
We accept wire bank transfers SWIFT and Bitcoin.

From where do you ship?
We ship from Russia and Ukraine. They are countries, where Jintropin is certified for sale in pharmacies, so we can get fresh high-quality Jintropin and other products.

Which countries do you ship to?
We ship worldwide except Australia.

How long does it take after the payment to receive my order?
We send your package within 1-2 days after the payment (rarely – 3 days). Delivery service time – 7 days. So, you will get your package after 7-10 days after the payment.
After the package is sent we provide you tracking number.

How do you ship?
We use EMS delivery to deliver products, because it is fast – 5-10 days. HGH is a fragile substance that can be easily destroyed by long time outside refrigerator. EMS delivery takes on average 7 days, instead of 14-21 days as ordinary Air Mail.

What is your shipping price?
The price of delivery is 30 $.
You will get FREE shipping if you order 3+ kits

How can I track my order?
You will get tracking number in 24 hours after we send your order.

What is your packaging?
We pack your order in discreet envelope to prevent customs seizure

Do you keep HGH cool during shipping?
We cannot use any ways of cooling like thermo boxes, because they make package heavier and much more expensive to ship (100-200 $ instead of 30 $).
Secondly, thermo box attracts extra attention from customs and increases risks of seizure. Thirdly, all available ways of cooling works for just 1-2 days.
But you don’t have to worry about your HGH state during shipping.
All of our products are produced using freeze-drying technology and vacuum packaging. It allows them to be stored for 2 weeks outside the fridge without any destruction of the somatropin structure. To prevent any problems we use 7 days EMS delivery, so you don’t have to worry about preservation of HGH.

What is your reship policy?
Although we have very high success rate of delivery (close to 100 %), your package may be seized. It does not depends on us. The issue is that about 90 % of packages in the US and UK go through customs control without strict control. The rest 10 % have more detailed control and these parcels may be seized. Statistics is that 3-5 parcels of 1000 are seized. But we will reship it for free.
Important note – we only do reship to the US, UK, France and Greece.

How do you store HGH?
We store the products in fridge at 2-8 degrees temperature. It is the best storage conditions for growth hormone.

Other questions

Do you have any discounts on volume?
Yes, we have. We can provide you nice bulk discounts
5 kits – 10 $ off on each kit
10 kits – 20 $ off
15 kits – 30 $ off.
Bulk orders are divided by small packages and shipped for free.

How can I contact you?
E-mail – worldhgh(a)yahoo.com
Also, you can do it here – CONTACT US